Privacy Policy —
How desi slot Protects Your Data

1 Information We Collect

desi slot collects personal data that is necessary to provide you with a safe, compliant, and fully functional gaming platform. The categories of information we collect depend on how you interact with desi slot and at what stage of your account lifecycle you are at.

Registration Data

When you create a desi slot account, we collect the personal information you provide during the registration form. This includes your full legal name, date of birth, residential address (including city, district, and postal code within Bangladesh), email address, and mobile phone number. This information is used to create and manage your account, verify your identity, and communicate with you regarding your account activity.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, which is mandatory before processing withdrawals exceeding ৳10,000, we may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or birth certificate. We may also collect a proof-of-address document such as a utility bill or bank statement, and proof of the payment method used for deposits (for example, a screenshot of your bKash or Nagad transaction).

Financial Transaction Data

desi slot records the details of all financial transactions conducted through the platform. This includes deposit amounts, withdrawal requests, payment method identifiers (such as your bKash mobile number or Nagad account number, but never your full payment provider password or PIN), transaction timestamps, and the currency (৳ BDT) of each transaction.

Gaming Activity Data

We collect records of your gameplay on desi slot, including which games you play, wager amounts, win and loss amounts, session durations, and the timestamps of your activity. This data is used to operate the platform, manage responsible gaming obligations, resolve disputes, and improve our game offering.

Technical and Device Data

When you access desi slot, our servers automatically collect certain technical information about your device and connection. This includes your IP address, browser type and version, operating system, device type (mobile, tablet, or desktop), screen resolution, referring URL, and pages visited within the desi slot platform. This information helps us maintain platform security and diagnose technical issues.

2 How We Use Your Data

desi slot uses the personal data we collect for specific, legitimate purposes directly related to the operation of the platform and our obligations to you as a player. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.

The following table summarises the primary purposes for which your data is used and the legal basis for each:

Marketing Communications

desi slot will only send you promotional emails, SMS messages, or push notifications if you have explicitly opted in to receive them during registration or through your account settings. You may withdraw your consent and unsubscribe from marketing communications at any time by contacting our support team at [email protected] or by updating your communication preferences within your account dashboard.

3 Data Sharing & Disclosure

desi slot does not sell, rent, or otherwise share your personal data with third parties for their own marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary.

Game Providers

In order to deliver games on the desi slot platform, certain technical session data (such as a player identifier and session token, but not your full personal profile) may be shared with our game software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers are contractually bound to use such data only for the purpose of delivering the game session and are prohibited from using it for any independent commercial purpose.

Payment Processors

To process your deposits and withdrawals in ৳ BDT, desi slot shares the minimum required transaction data with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Visa, and Mastercard. The data shared is limited to what is strictly required to execute the transaction. Each payment partner operates under its own privacy policy and regulatory framework.

Legal and Regulatory Disclosure

desi slot may be required to disclose your personal data to law enforcement authorities, courts, or government bodies in response to a lawful request, court order, or legal obligation. In such cases, desi slot will disclose only the specific data required and will, where legally permitted, notify you that such a disclosure has been made.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of the assets of desi slot, your personal data may be transferred to the successor entity. You will be notified of any such transfer via the email address registered on your account, and the successor entity will be bound by the terms of this Privacy Policy with respect to your data.

4 Cookies & Tracking Technologies

desi slot uses cookies and similar technologies (such as web beacons and local storage) to operate the platform, maintain your session, and understand how players interact with the site. This section explains the types of cookies we use and how you can manage them.

Types of Cookies Used

Third-Party Tracking

desi slot does not use third-party advertising cookies or tracking pixels designed to build a cross-site behavioural advertising profile. Analytical data collected via cookies is processed in aggregate and anonymised form wherever possible.

Managing Your Cookie Preferences

You can control and delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using core platform features. Instructions for managing cookies vary by browser — refer to your browser's help documentation for specific steps.

5 Data Retention & Storage

desi slot retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and operational obligations.

Retention Periods

• Active account data — Retained for the full duration your desi slot account remains open and active.
• KYC and identity documents — Retained for a minimum of 5 years from the date of verification, in accordance with standard anti-money laundering record-keeping obligations.
• Financial transaction records — Retained for a minimum of 5 years from the date of each transaction.
• Gaming activity logs — Retained for a minimum of 3 years from the date of each session.
• Support correspondence — Retained for 2 years from the date of the last interaction in each support ticket.
• Closed account data — Following account closure, data is retained for up to 5 years before being securely deleted or fully anonymised, unless a longer period is required by law.

Data Storage Location

desi slot stores personal data on secure servers. Where data is processed or stored by third-party service providers (such as game providers or payment processors), we ensure that appropriate contractual safeguards are in place to protect the data to the same standard required under this Privacy Policy.

Data Deletion

When personal data is no longer required and no legal retention obligation applies, desi slot securely deletes or anonymises the data so that it can no longer be linked to an individual player. Anonymised and aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.

6 Your Privacy Rights

As a desi slot player, you have a number of rights with respect to your personal data. desi slot is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please submit a written request to [email protected] from the email address registered on your desi slot account.

• Right of Access — You have the right to request a copy of the personal data desi slot holds about you. We will provide this information within 30 days of receiving your verified request, free of charge for the first request in any 12-month period.
• Right to Rectification — If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Certain data (such as your registered name and date of birth) can only be corrected upon submission of supporting documentation.
• Right to Erasure — You may request that desi slot delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where no overriding legal obligation requires its retention. Note that data subject to mandatory retention periods (such as KYC and financial records) cannot be deleted ahead of those periods.
• Right to Restrict Processing — You may request that desi slot restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
• Right to Data Portability — Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
• Right to Object — You have the right to object to processing of your personal data carried out on the basis of legitimate interest, including profiling for responsible gaming monitoring purposes. desi slot will assess each objection and respond within 30 days.
• Right to Withdraw Consent — Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7 Data Security Measures

desi slot takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

Technical Safeguards

• All data transmitted between your browser and desi slot is encrypted using TLS (Transport Layer Security) 1.2 or higher.
• Stored passwords are never held in plain text — they are hashed using industry-standard cryptographic algorithms before storage.
• KYC documents are stored in encrypted form in access-controlled storage, accessible only to authorised verification personnel.
• Financial transaction data is processed through PCI-DSS compliant payment infrastructure where applicable.
• Platform infrastructure is monitored continuously for anomalous access patterns and potential intrusion attempts.

Organisational Safeguards

• Access to personal data is restricted on a need-to-know basis. Only staff members who require access to perform their specific role are granted it.
• All staff members with access to personal data are trained on data protection obligations and confidentiality requirements.
• Third-party service providers who process personal data on behalf of desi slot are subject to contractual data processing agreements that require them to maintain equivalent security standards.

Data Breach Response

In the event of a personal data breach that poses a risk to your rights and freedoms, desi slot will notify affected players without undue delay via the email address registered on their account. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures desi slot is taking to address it.

8 Contact & Privacy Requests

If you have any questions, concerns, or requests relating to this Privacy Policy or the way desi slot handles your personal data, please contact our support team using the details below. All privacy-related enquiries are handled by our dedicated data protection function.

You may contact desi slot regarding privacy matters by email at [email protected]. Please include "Privacy Request" in the subject line of your email and send it from the email address registered on your desi slot account. Our team is available 24 hours a day, 7 days a week, operating in Bangladesh Standard Time (BST, UTC+6).

Updates to This Privacy Policy

desi slot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. When a material change is made, we will notify registered players by email and by displaying a prominent notice on the desi slot platform for a period of at least 14 days before the change takes effect. The "Last Updated" date at the top of this document will be revised accordingly.

Continued use of the desi slot platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Privacy Policy, you should discontinue your use of the platform and may request account closure by contacting the support team.